FAQ
Frequently Asked Questions
Quick answers, grouped by topic.
Booking
Open Book a Service, add your name, phone, email, ZIP Code and service, tick the consent box and submit. A confirmation appears on screen.
No. There is no account, password or login.
About a minute. It asks for six details plus your consent.
Services
Bathroom, electrical, HVAC, kitchen, plumbing and roofing. Each has its own page.
Choose the closest match and mention the rest during follow-up.
Yes. Mention each item during follow-up. Unrelated needs are easier to track as separate requests.
ZIP Code and availability
Availability depends on the service and ZIP Code together, so both are needed.
No. Availability is confirmed for your own request during follow-up.
You are told during follow-up, so you can explore other options without losing time.
Appointments
No. Submitting a service request does not confirm an appointment.
Yes. Share the days and times that suit you during follow-up.
No. For an immediate hazard, contact your local emergency services.
Contact and follow-up
By phone call or SMS/text at the number you provide, as explained in the consent on the form.
It depends on the service and area, so no fixed response time is published.
Easy Home Maintenance or a participating service provider, as explained in the Service Provider Disclosure.
Privacy
It is used to review and coordinate your request. Full details are in the Privacy Policy.
No. Names, email addresses, phone numbers and request descriptions are kept out of page addresses and analytics events.
Yes. Use the Privacy Request page or email us. Some records may be kept where the law requires.
Cancellations
Reply to the follow-up or email us with the service and date you submitted. Cancelling is free.
Yes. Send the correction and we will update your request.
Reply STOP to texts, tell us by email, or use the Privacy Request page.
Still have a question?
Send it through the contact form and we will answer by email.
Ready to get help with your home?
Choose a service, add your ZIP Code and contact details, and hear back about availability.
Submitting a service request does not confirm an appointment.